Remodeling and updating your business is not only good for appearance, sometimes it’s required. Ninety-five percent of most retail environments are required to do a minor remodel every five years—and a major update every 10 years, according to J. David DiCristina, vice president of sales and client services for T&R Fixtures. While remodeling is taking place, it’s important to make sure your business is still welcoming and servicing customers.
Stay Connected with Customers Online
Staying in touch with your customers prior to, during and after construction is a must. Using the Internet is a productive way to incorporate customer service into a business remodel. Even before construction begins, start or update your current mailing list to notify customers of the exciting new look your business will have and the benefits the remodel will offer.